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British Music Experience – Plan Your Visit

Plan Your Visit to The British Music Experience

Prepare for an engaging journey through the history of British popular music at The British Music Experience (BME), located on Liverpool’s iconic waterfront. This guide offers essential information to help you plan a seamless and enjoyable visit.

Tickets for The British Music Experience

Purchase Options: To secure your entry, it is recommended to book tickets online in advance. This ensures access to the exhibition and any temporary shows, while also offering the benefit of saving on ticket prices.

Ticket Types: Visitors can choose from general admission tickets granting entry to all permanent galleries and current temporary exhibitions, including notable showcases like the “Live Aid 40: Music, Power & Unity” exhibition. There is also the option to buy a Liverpool combo pass for 1 or 2 days, allowing the ticket-holder to visit multiple included Liverpool venues.

Visitor Guidelines and Policies

Bag Policy: Visitors are advised to bring small bags where possible, as large baggage may be restricted or subject to security checks upon entry.

Photography: Personal photography using handheld cameras and smartphones is welcome throughout the museum. Professional equipment use or filming is subject to prior approval.

Food and Drink: The museum features the Star Café & Bar, serving refreshments and hosting DJ events. Outside food and beverages are not permitted within the venue.

Conduct: To ensure a pleasant experience for all guests, visitors are encouraged to respect the exhibits, follow instructions from staff, and maintain considerate behavior.

Amenities

Dining: The Star Café & Bar offers a range of drinks and snacks, with a lively atmosphere enhanced by musical events and DJ sets during select times.

Gift Shop: Located within the venue, the shop provides a variety of music-themed merchandise, books, and souvenirs connected to British pop culture.

Accessibility Facilities: The BME is fully accessible, featuring lifts and ramps throughout the exhibition. Baby-changing facilities are available for families, and free Wi-Fi is provided for guest convenience.

Restrooms: Clean and accessible restroom facilities are available on-site to accommodate visitors' needs.

Accessibility

The British Music Experience is committed to ensuring its exhibits are accessible to all visitors. The venue is fully wheelchair-accessible, with a dedicated ramped entrance on Brunswick Street for those with mobility requirements. All exhibition spaces, including the Star Cafe and Merch Store, are located on a single level, ensuring easy navigation throughout the museum.

For visitors with hearing impairments, all audio areas within the exhibition are equipped with integrated loop systems; hearing aid users can simply switch to the 'T' setting. The museum also provides free carer's tickets for those who require essential assistance. In addition, two folding wheelchairs are available for use, which can be reserved in advance by contacting the venue's ticket desk.

Visitor Tips and Best Times to Visit

To enjoy a more tranquil experience, consider visiting during weekday mornings when the museum tends to be quieter.

The flexibility of a 12-month general admission ticket allows for multiple visits, enabling guests to explore temporary exhibitions or attend special events at different times.

Location & Timings

The British Music Experience is situated in the iconic Cunard Building on Liverpool's waterfront, Pier Head, Merseyside, L3 1DS, UK. This prime location places the museum adjacent to notable landmarks such as The Liver Building and within close proximity to Albert Dock, offering visitors picturesque views of the River Mersey and easy access to Liverpool’s cultural heart.

Hours: 10AM - 5PM, every day.

Note: September 2025: Open Wednesday to Sunday (closed on every Monday and Tuesday of the month).

Last entry is at 4.15PM.

Good to Know Before Your Visit to The British Music Experience

Dining
Store
Hotels
Other Nearby Attractions

The Star Café & Bar is a licensed cafe located within the iconic Cunard Building, one of Liverpool's "Three Graces." Open to the general public without a museum ticket, it is situated in the historic manager's office of the Cunard Line's first-class passenger lounge.

The café offers a selection of hot drinks, including Illy Coffee and Taylors of Harrogate teas, as well as a range of alcoholic and non-alcoholic beverages.

Visitors can also enjoy light meals such as paninis and toasties, along with fresh cakes from a local Liverpool bakery, all while taking in views of the city's waterfront from the exterior seating area.

The British Music Experience - Plan Ahead

For reservations, it’s advisable to book tickets online in advance to secure your preferred date and benefit from savings. If attending an event, check event dates and availability early, as special exhibitions and performances may require separate tickets or early booking.

The Liverpool Pass®: 1 or 2 Day Pass

Highlights

Access multiple top attractions in Liverpool with a single pass.

Choose between a one-day or two-day duration that activates on first use.

Enjoy entry to popular sites without paying at the gate.

Includes hop-on hop-off bus tour and river cruise options.

Benefit from exclusive discounts at select eateries and stores.

FAQs about Visiting The British Music Experience

How can I purchase tickets for The British Music Experience?

Tickets can be purchased online (on this website) in advance, which is recommended to ensure entry and to receive a discount.

Are outside food and drinks allowed inside the museum?

Outside food and beverages are not permitted within the venue, but there is a licensed cafe on-site.

Can I take photos inside the museum?

Yes, visitors are welcome to take photos with handheld cameras and smartphones for personal use.

Is there a gift shop at the venue?

Yes, there is an on-site gift shop offering a wide range of music-themed merchandise, souvenirs, and books.

Does my ticket grant access to all exhibits?

A general admission ticket provides entry to all permanent galleries and current temporary exhibitions.

What is the best time to visit the museum to avoid crowds?

To enjoy a quieter experience, it is best to visit the museum during weekday mornings.

Is there a bag policy I should be aware of?

Visitors are encouraged to bring small bags, as large baggage may be subject to security checks upon entry.

Can I bring a service animal to the museum?

Service animals are welcome at the museum to assist visitors with disabilities.

Are there nearby accommodations for visitors?

Yes, there are numerous hotels, from budget-friendly to luxury options, located within walking distance of the museum.

Can I visit The Star Café & Bar without a museum ticket?

Yes, the fully licensed Star Café & Bar is located in the main foyer and is open to the general public without an entry ticket.

Are there other attractions near the museum?

The museum is located near many of Liverpool’s key attractions, including Albert Dock and The Cavern Club.